Welcome to the FAQ page! Hopefully any questions you have can be answered right here. If not, please don’t hesitate to send us a message!
How do I book a shoot?
Easy! Just click the button on the Booking page to choose your shoot day and time. You can book your appointment as well as pay your deposit online. Be sure to register completely with your first and last name, email address, and a contact number where you can be reached. You will receive appointment reminders and will be contacted by our staff to make sure your experience with us goes as smoothly as possible.
What are your prices?
Prices will vary depending on specific needs. Regular shoots start at $250 and go up from there. Don’t see the shoot you need on our Booking page? Call us at 601-202-8318 or send us a message to get a quote.
How do you take payments?
We accept all forms of payment including Ca$hApp ($AshfordArt), Paypal (firstname.lastname@example.org), Credit or Debit Cards, and cold hard cash. Please make checks payable to Ashford Photography!
Do I have to pay a deposit?
Yes. Your appointment is not officially booked until the deposit is paid. The deposit is usually 25% (minimum of $50) of your quoted price. The balance is due on the day of your shoot. Deposits are non-refundable, so if you cancel your appointment at any time, you are not entitled to a refund. However we will work with reschedules as best we can (depending on our schedule).
What if I need to reschedule?
Can’t make your appointment? No problem. Call us and we will set up a new date. Please let us know in a timely manner. Rescheduling an appointment for the third time equals a cancelation, and you will have to pay a new deposit. Wedding dates cannot be rescheduled without forfeiting the initial deposit. If you fail to give advance notice for any reason, HALF the remaining balance of your shoot will be due immediately upon rescheduling.
When do I get my pictures/video?
It usually takes a week or 2 (if we’re really busy) to process your pictures. Or, depending on our schedule you can have your pictures back in a day or two. For weddings/special events please allow up to 2-4 months. We work as fast as we can to get all of our clients projects back to them in a timely manner.
Can I get prints?
We offer high-quality studio prints using premium 5-star quality photo paper, printed with pigment ink so that it will never fade. As a matter fact, we give a lifetime guarantee on all of our prints. Please Note: The price of your photoshoot (sitting fee) does NOT include printing. If you would like prints, those are extra. Once we take your photographs, you will receive your pictures via email. You can also order prints direct from your gallery once we send you a link. Most of our 2020 packages come with print release, so you can download your photos from your gallery and print them yourself!
Why should I choose Ashford?
Simple. Because your #MemoriesMatter to us!