Welcome to the FAQ page! Hopefully any questions you have can be answered right here. If not, please don’t hesitate to send us a message!
How do I book a shoot?
Easy! Just go to our Booking page. You can see available days here, book your appointment as well as pay your deposit. Be sure to register completely with your first and last name, email address, and a contact number where you can be reached. You will receive appointment reminders and will be contacted by our staff to make sure your experience with us goes as smoothly as possible.
What are your prices?
How do you take payments?
We accept all forms of payment including Ca$hApp ($AshfordArt), Paypal (firstname.lastname@example.org), Credit or Debit Cards, and cold hard cash. Please make checks payable to Ashford Photography!
Do I have to pay a deposit?
Yes. Your appointment is not officially booked until the deposit is paid. The deposit is usually 25% of your quoted price. The balance is due on the day of your shoot. Deposits are non-refundable, so if you cancel your appointment at any time, you are not entitled to a refund. However we will work with reschedules as best we can (depending on our schedule).
What if I need to reschedule?
Can’t make your appointment? No problem. Call us and we will set up a new date. Please let us know in a timely manner. Rescheduling an appointment for the third time equals a cancelation, and you will have to pay a new deposit. Wedding dates cannot be rescheduled without forfeiting the initial deposit. If you fail to give advance notice for any reason, HALF the remaining balance of your shoot will be due immediately upon rescheduling.
When do I get my pictures/video?
It usually takes about 2 weeks to process your pictures. Or, depending on our schedule you can have your pictures back in a week or less. For weddings/special events please allow up to 2-4 months. We work as fast as we can to get all of our clients projects back to them in a timely manner.
Can I get prints?
We do our own in-house printing using premium 5-star quality photo paper, printed with pigment ink so that it will never fade. As a matter fact, we give a lifetime guarantee on all of our prints. Please Note: The price of your photoshoot (sitting fee) does NOT include printing. If you would like prints, you must pay for those, or purchase your disc w/copyright release and print them on your own. Once we take your photographs, you will receive your pictures via email. You can also order prints direct from our gallery: www.ashfordgalleries.com
Why should I choose Ashford?
Simple. Because your #MemoriesMatter to us!